Support

We offer robust support services so you can get the most out of your technology.

Sales Support

To speak with someone about sales support, contact us at:

(903) 675-8604

Technical Support

For current clients needing technical support, click the button below to access our support portal to submit a ticket.

Looking for Support? Click here

Virtual Communication Specialists
1550 Rocky Ridge Rd.
Athens, TX 75751

(903) 675-8604

Got a question?

Do you perform support on an as needed basis?

Studies show that proactive maintenance improves equipment longevity, uptime and efficiency, and provides cost savings over time. Since all of our Flat Fee service plans are based on this premise, we do not offer reactive services.

So no matter what happens in my environment, I’ll never pay more than one Flat Fee per month?

Examples of items that are not covered under our Flat Fee service plans include the cost of replacement or new hardware, or shipping costs, the cost of software licensing or renewal or upgrade fees, and the cost of any third party vendor or manufacturer support or incident fees. Whenever the potential arises for additional fees outside of our Flat Fee, you will always be notified in advance for approval.

What other services and solutions do you provide?

We can take care of all of your business needs, using technology solutions to reduce your costs, increase your revenues and mitigate your business risks.

How can I get more information and get started with your Services?

Just give us a call at (903) 675-8604 and we’ll be happy to schedule an appointment with you to discuss your particular business needs. In order to make certain that we can help your business, our process begins with a Technology Assessment that includes a Needs Analysis and a Cost Savings Analysis. We will examine the results of the assessment and make recommendations to meet your current and future business needs.